The world’s first truly micro-social platform

Blogtronix Micro is Blogtronix’s new micro-engagement platform. Beyond microblogging, Blogtronix Micro is designed to be a truly micro-social platform by incorporating multimedia and the social networking capabilities of Blogtronix’s main platform. The result is the most complete, and the only truly micro-social platform available which will revolutionize how companies communicate, both internally and with their customers, giving them flexibility to respond to any event either at a workstation or on the go.

Meaningfully Respond to Customers in Real-Time

Increasingly, customers expect and demand to be connected with experts, and to do so immediately. Currently, there is no mechanism on the market, short of having insider connections or elite status, for customer to get a direct response, in real time, from an expert. In short, there is a speed and ease barrier, and while customer service calls are frustrating for the customer, they are also expensive for a company, and often they serve to create bad-will with customers. The Twitter explosion has begun to break down the speed and ease barrier, but it’s lacking in several key ways: the customer can communicate in real time, but he has to know exactly who to talk to, and the customer is limited, forced to communicate only with text-based activity feeds, without the ability to use multimedia to more effectively transmit messages. Blogtronix Micro bridges the gap, providing the most comprehensive multimedia support available and by leveraging Blogtronix’s expertise and architecture to ensure that all messages reach the right audience.

Internally, many companies suffer from endless redundancy and inefficiency. With the large number of divisions within a company, performing a simple task can be a monumental challenge, and responding to customer concerns and a rapidly changing market can seem impossible. The social software tools that Blogtronix Micro adds to the micro-blogging platform make all the difference. By allowing users to quickly and reliably verify experts, while at the same time taking decisive action to resolve real problems, Blogtronix Micro helps businesses, large and small alike, share knowledge and coordinate better, allowing them to become far more responsive, efficient and agile.

Blogtronix Micro allows users to build social and project-based groups providing users with multimedia support to include micro-social videos, images, and links in order to more effectively transmit messages. It also enables users to make comments on others’ activity feeds and grow messages through a multiplier effect; allowing users to assign tags to people and content in order to paint a better picture of knowledge exchange and pull relevant information. Additionally, Blogtronix Micro provides multi-language support, highly customizable dashboards empowering network owners to customize the system in a way that fits their particular needs and requirements.